With over two decades of experience in customer service, I have cultivated a strong proficiency in effectively assisting and engaging with patients both telephonically and in face-to-face interactions. My approach is grounded in a commitment to treating every patient with the utmost respect and empathy, mirroring the golden rule of treating others as I would wish to be treated myself. Beyond my professional endeavors, I find enjoyment in participating in the sport of volleyball and relish quality moments spent alongside my cherished family and friends.