Privacy Policy

Information You Voluntarily Provide: When you use our Site, we may collect:

• Name

• Email address

• Phone number

• Appointment requests

• General inquiry messages

• Insurance information submitted through forms

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Please do not submit sensitive medical details through general contact forms unless directed to do so through a secure patient portal.

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Automatically Collected Information

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We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

• Referral sources

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This information helps improve our website performance and user experience.

Protected Health Information (PHI)

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Verve Collaborative Health works alongside independent healthcare providers who are subject to HIPAA regulations. If you become a patient, your medical information will be handled according to your provider’s Notice of Privacy Practices.

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Our website itself is not intended to serve as a secure medical record platform. Any sensitive medical information should only be submitted through secure systems designated by your provider.

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How We Use Information

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We may use information to:

• Respond to inquiries

• Coordinate appointment scheduling

• Improve website functionality

• Provide updates or administrative communications

• Comply with legal obligations

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We do not sell personal information.

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Telehealth and Third Party Platforms

Verve providers may use secure third party platforms for telehealth, billing, scheduling, or patient portals. These platforms operate under their own privacy and security policies and are designed to comply with applicable healthcare regulations.

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We encourage patients to review the privacy practices of any third party systems used for their care.

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Text Messaging and Email Communications

If you provide your phone number or email address, you may receive:

• Appointment reminders

• Scheduling communications

• Administrative notices

 

Standard messaging and data rates may apply. You may opt out of text communications at any time by replying STOP or contacting our office.

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Email and standard text messaging are not always secure forms of communication. Please avoid sharing sensitive medical information through unsecured channels.

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Cookies and Analytics

We use cookies and analytics tools to:

• Understand website usage

• Improve performance

• Enhance navigation

You may adjust your browser settings to disable cookies, though certain features may not function properly.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information collected through our Site. However, no online transmission is completely secure. Use of the Site is at your own risk.

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Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.

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Your Rights

Depending on your state of residence, you may have rights to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain data

• Opt out of certain communications

To make a request, please contact us using the information below.

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Changes to This Policy

We may update this Privacy Policy periodically. The Effective Date reflects the most recent revision. Continued use of the Site after updates constitutes acceptance of those changes.

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Contact Information

Verve Collaborative Health
11404 West Dodge Road, Suite 300
Omaha, NE 68154

Phone: 402.898.1113
Email: info@vervech.com